1. What is the man's name?
A. Russell
B. Randall
C. Ronald
2. From the conversation, how did the man probably find out about Dr. Carter?
A. He saw the office on his way home from work.
B. A friend referred him to Dr. Carter's office.
C. He found Dr. Carter's number in the phone book.
3. What time does he schedule an appointment to see Dr. Carter?
A. Tuesday
B. Wednesday
C. Thursday
4. Why does the man want to see the doctor?
A. He hurt his knee when a tall ladder fell on him.
B. He injured his ankle when he fell from a ladder.
C. He sprain his hand when he fell off the roof of his house.
5. What does the receptionist suggest at the end of the conversation?
A. The man should put some ice on his injury.
B. The man needs to come into the office right away.
C. The man ought to take it easy for a few days
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